Unveiling the Future: ServiceNow’s AI Revolution

ServiceNow AI Revolution

ServiceNow and AI In the ever-evolving landscape of technology, artificial intelligence (AI) continues to reshape industries and redefine how we work. As we step into 2024, ServiceNow, a leader in digital workflow transformation, stands at the forefront of this AI revolution. With a vision to harness the power of AI to drive innovation and deliver […]

Elevating Your Workplace Experience with Managed Services

managed support services

In a recent study conducted by ServiceNow (World of Work Report), it was revealed that “office workers spend nearly two workdays per week on menial tasks”, leading to increased stress and decreased overall productivity. This blog post introduces CRI’s Managed Support Services (MSS) as a strategic solution to address these challenges.  If you find yourself […]

Boosting Company Productivity with ServiceNow: 10 Key Reasons to Adopt the Platform

Boosting servicenow productivity

In today’s fast-paced and ever-evolving business landscape, maximizing productivity and efficiency is crucial for companies to remain competitive. One technology solution that has gained significant recognition is ServiceNow. Recently, the platform made headlines by joining the prestigious Fortune 500 company list, further solidifying its position as a leader in the industry. In this blog post, […]

The Best 10 Features of ServiceNow’s San Diego Release

Servicenow san diego

ServiceNow releases always include new features and improvements. This release is said to add new levels of productivity, automation, and innovation wherever work happens using these smarter experiences on the Now Platform.

The Top 10 ServiceNow Implementation Partners in North America

Top 10 servicenow implementation partners in north america

ServiceNow is one of the most advanced IT systems on the market. In fact, according to an independent IDC analysis commissioned for ServiceNow, organizations that implement ServiceNow achieve an average ROI of 449% in five years, and reach the break-even point in less than 8 months.

How to find the best ServiceNow ITSM implementation partner in North America

Best ServiceNow ITSM Partner

How to find the best ServiceNow ITSM implementation partner in North America. Considerations for finding a partner for your IT transformation. Productivity and operational efficiency are everything when it comes to IT. Whether in banking, utilities, healthcare, or technology, your industry and customers rely on streamlined and effective IT services. You can no longer be […]

6 Steps to Retiring Your Legacy ITSM System

Retiring your legacy ITSM system

In today’s rapidly changing digital landscape, IT Service Management (ITSM) is more important than ever. The problem is old and inefficient ITSM processes. Your business is struggling to scale your IT based on the needs of their growing business. This is costing you money and providing a bad reputation both with end-users and management. A […]

What’s the best ITSM platform for a small business?

ITSM Platform

Find the best ITSM platform for your business. ITSM (IT Service Management) is the bridge that connects IT professionals within an organization to end-users who need IT services. Modern IT service desk solutions enable organizations to provide a better employee experience through streamlined service management tools. There are many different platforms to consider when choosing […]

NLIT Summit 2021: CRI Advantage

NLIT Summit 2021 CRI Advantage will be continuing its long history of attending the National Laboratories Information Technology Summit as an exhibitor. This year’s event, called “Monthly Small Bites” will offer an exchange of information management, best practices, strategies, and methodologies. Topics will include External Collaboration with a Focus on Teams, Post COVID Back to […]

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