CRI Advantage eliminates tedious IT processes and maximizes the full potential of your technology
We currently employ over 100 industry-leading professional consultants. Our security engineers have Certified Information Systems Security Professional (CISSP) and related certifications and are proficient in forensic, discovery, network analysis, IA certification, and exploit tools.
We’re an Elite ServiceNow Partner who resells and implements ServiceNow’s robust products, applications, and modules all on a single cloud-based platform.
1995
Usage of the internet grew exponentially during this time followed by the “Dot.com” boom of the late 1990s. Accordingly, CRI’s revenues and employment base blossomed. By 2000, CRI had grown to 130 employees and in their May 29, 2000 edition, Forbes Magazine named CRI as the second fastest-growing Boise firm.
CRI became positioned as a company with diverse services, expertise in complex technology, and a philosophy of treating employees well. CRI assisted clients in transforming business processes and developing and managing their mission-critical business systems ranging from financial, procurement, and messaging, to data warehousing, analytics, and portals. CRI served a wide range of customers including start-ups, agencies, and Fortune 100 clients such as HP and Merrill Lynch.
Early 2000’s
In the early and mid-2000s, CRI Advantage began to diversify into the government arena, focusing on business process transformation, IT optimization, and managed services. Significant contracts with the U.S. Department of Energy, Idaho National Laboratory, the U.S. Department of Homeland Security, and the States of Idaho, Montana, and Nevada resulted in numerous business process engineering and enterprise re-architecture and optimization engagements.
2009
Nominated by Idaho National Laboratory, CRI Advantage received the U.S. Department of Energy’s Small Business of the Year award in August 2009 for “creative, unique, and extraordinary performance” in support of the INL mission objectives and requirements.
2010
In 2010, CRI Advantage was named a Protégé of Unisys Corporation as part of the Department of Homeland Security’s Mentor Protégé Program.
2013
CRI was awarded the re-compete of the Idaho National Laboratory’s Technical Support Services Contract providing information technology help desk and end-user support to over 5,000 employees and contractors of the 894 square mile Laboratory. Over the next several years, the scope of this contract grew to include Cyber Security, Software Development, Project Management, Business Analysis, Change Management, High-Performance Computing (HPC), Networking/Telecommunications, and National Security Work for Others (WFO).
2015
In 2015, CRI Advantage became the first small business in the country to deliver help desk and end-user support services from a DOE-approved FISMA Moderate and National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 compliant network. The authority to operate came from the DOE-ID Authorizing Official (AO) and INL CIO.
2015
In 2015, CRI Advantage became the first small business in the country to deliver help desk and end-user support services from a DOE-approved FISMA Moderate and National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 compliant network. The authority to operate came from the DOE-ID Authorizing Official (AO) and INL CIO.
2017
In 2017, CRI Advantage was awarded a contract to provide operations and maintenance (O&M) of the Department of Homeland Security’s Infrastructure Protection Gateway (IPG) information systems. The DHS National Protection and Programs Directorate, Office of Infrastructure Protection (IP) leads the coordinated national effort to protect critical infrastructure from all hazards by managing risk and enhancing resilience through collaboration with the critical infrastructure community. Information systems play a vital role in allowing Federal, State, local, tribal, territorial, and private sector partners to identify, analyze, and manage risk to protect the Nation.
2018
In 2018, CRI Advantage split the company into two divisions, Services and Solutions. The Services Division provides IT Services that integrate seamlessly with customers following a specific Statement of Work or Service Level Agreement. The Solutions Division provides ServiceNow Implementation and Development as well as Cybersecurity Assessments and Continuous Cyber Protection. CRI became a ServiceNow Gold Partner and provides ServiceNow ITSM, ITOM, and various modules and workflows for customers, utilizing customer or CRI-owned instances.
In all the years I’ve been in business, Leo Cuellar stands out as the best Chief Information Security Officer I have ever worked with. Leo is a brilliant thinker strategically, and his ability to execute and deliver is unparalleled in my experience. I would be thrilled to work with Leo again.
In all the years I’ve been in business, Leo Cuellar stands out as the best Chief Information Security Officer I have ever worked with. Leo is a brilliant thinker strategically, and his ability to execute and deliver is unparalleled in my experience. I would be thrilled to work with Leo again.
https://criadvantage.com/wp-content/uploads/2026/02/Slide1.png 720 720 Abstrakt Marketing /wp-content/uploads/2024/11/CRI-Logo-Transparent.-blue.png Abstrakt Marketing2026-02-27 11:10:382026-04-02 09:00:56CRI Advantage Named a 2026 ServiceNow Partner of the Year https://criadvantage.com/wp-content/uploads/2025/09/csm_badge-elite-white_2593f49e1d.png 600 600 Abstrakt Marketing /wp-content/uploads/2024/11/CRI-Logo-Transparent.-blue.png Abstrakt Marketing2025-09-30 07:53:192026-04-02 09:00:59CRI Advantage Named a ServiceNow Elite Partner https://criadvantage.com/wp-content/uploads/2025/02/2025-ServiceNow-Partner-of-the-Year.jpg 1250 2000 Abstrakt Marketing /wp-content/uploads/2024/11/CRI-Logo-Transparent.-blue.png Abstrakt Marketing2025-02-27 16:31:502026-04-02 09:01:06CRI Advantage Named a 2025 ServiceNow Partner of the Year Award Winner
