About Us

About us
CRI Advantage eliminates tedious IT processes and maximizes the full potential of your technology

Protect your information

Automate Workflows

Stay focused and scale your business

CRI Advantage Managed IT Services

Digitally transforming technical operations and protecting digital assets

CRI is an industry-leading IT services provider with over 33 years of experience serving federal, state, and local government agencies and commercial clients. We help customers achieve business-driven digital transformation through our featured product suite.

IT Staffing

Industry-leading professional consultants

We currently employ over 100 industry-leading professional consultants. Our security engineers have Certified Information Systems Security Professional (CISSP) and related certifications and are proficient in forensic, discovery, network analysis, IA certification, and exploit tools.

CRI Advantage is a Premier ServiceNow Partner​​ and a Shared Assessments Member

Automate Your Processes

We’re a Premier ServiceNow Partner who resells and implements ServiceNow’s robust products, applications, and modules all on a single cloud-based platform.

Shared Assessments member

Quickly and Easily Access Risk

It is not always easy to manage and report on vendor risk, but you can feel confident working with CRI Advantage as the process is streamlined. We can easily provide you with our completed 2022 SIG, a standardized third-party risk assessment, saving you time and money.

Current Chairman of the Board and former CEO, Gary Brookshier, acquired CRI in 1995.

Usage of the internet grew exponentially during this time followed by the “Dot.com” boom of the late 1990s. Accordingly, CRI’s revenues and employment base blossomed.  By 2000, CRI had grown to 130 employees and in their May 29, 2000 edition, Forbes Magazine named CRI as the second fastest-growing Boise firm.

CRI became positioned as a company with diverse services, expertise in complex technology, and a philosophy of treating employees well.  CRI assisted clients in transforming business processes and developing and managing their mission-critical business systems ranging from financial, procurement, and messaging, to data warehousing, analytics, and portals.  CRI served a wide range of customers including start-ups, agencies, and Fortune 100 clients such as HP and Merrill Lynch.

Early 2000's
CRI Advantage began to diversify into the government arena

In the early and mid-2000s, CRI Advantage began to diversify into the government arena, focusing on business process transformation, IT optimization, and managed services. Significant contracts with the U.S. Department of Energy, Idaho National Laboratory, the U.S. Department of Homeland Security, and the States of Idaho, Montana, and Nevada resulted in numerous business process engineering and enterprise re-architecture and optimization engagements.

Received the U.S. Department of Energy’s Small Business of the Year award

Nominated by Idaho National Laboratory, CRI  Advantage received the U.S. Department of Energy’s Small Business of the Year award in August 2009 for “creative, unique, and extraordinary performance” in support of the INL mission objectives and requirements.

Named a Protégé of Unisys Corporation

In 2010, CRI Advantage was named a Protégé of Unisys Corporation as part of the Department of Homeland Security’s Mentor Protégé Program.

Idaho National Laboratory’s Technical Support Services Contract

CRI was awarded the re-compete of the Idaho National Laboratory’s Technical Support Services Contract providing information technology help desk and end-user support to over 5,000 employees and contractors of the 894 square mile Laboratory. Over the next several years, the scope of this contract grew to include Cyber Security, Software Development, Project Management, Business Analysis, Change Management, High-Performance Computing (HPC), Networking/Telecommunications, and National Security Work for Others (WFO).

Deliver help desk and end-user support services from a DOE-approved FISMA Moderate and NIST Special Publication compliant network

In 2015, CRI Advantage became the first small business in the country to deliver help desk and end-user support services from a DOE-approved FISMA Moderate and National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 compliant network. The authority to operate came from the DOE-ID Authorizing Official (AO) and INL CIO.

Achieved ISO 9001:2015 certification

In 2016, CRI Advantage achieved International Organization for Standardization (ISO) 9001:2015 certification. Additionally that year, CRI achieved ISO 27001:2013 certification for Information Security Management. Previously, CRI had achieved ISO 20000:2011 certification as well as being appraised by the CMMI Institute at CMMI-SVC/3 (Capability Maturity Model Integration Level 3 for Services)

Contract to provide O&M of the Department of Homeland Security’s IPG information systems.

In 2017, CRI Advantage was awarded a contract to provide operations and maintenance (O&M) of the Department of Homeland Security’s Infrastructure Protection Gateway (IPG) information systems. The DHS National Protection and Programs Directorate, Office of Infrastructure Protection (IP) leads the coordinated national effort to protect critical infrastructure from all hazards by managing risk and enhancing resilience through collaboration with the critical infrastructure community. Information systems play a vital role in allowing Federal, State, local, tribal, territorial, and private sector partners to identify, analyze, and manage risk to protect the Nation.

CRI Advantage split the company into two divisions, Services and Solutions

In 2018, CRI Advantage split the company into two divisions, Services and Solutions. The Services Division provides IT Services that integrate seamlessly with customers following a specific Statement of Work or Service Level Agreement. The Solutions Division provides ServiceNow Implementation and Development as well as Cybersecurity Assessments and Continuous Cyber Protection. CRI became a ServiceNow Gold Partner and provides ServiceNow ITSM, ITOM, and various modules and workflows for customers, utilizing customer or CRI-owned instances.


From our clients

A one-stop place for all things cybersecurity.

“A one-stop place.”

NCUA Examiner

This is way more mature than anything on the market.

"Way more mature than anything on the market."

IT Security Consultant

Our risk register took days to manage, the platform does it automatically.

"The platform does it automatically."

IT Director

This is so much easier to manage over anything we’ve seen.

“This is so much easier to manage."


This replaces three tools I am paying for and using separately.

"This replaces three tools."


This is changing the way I think about my security program.

"Changing the way I think about my security program."


Media and PR

CRI wins servicenow partner award

CRI Advantage (CRI), a trusted ServiceNow Partner is thrilled to announce its recognition as the Consulting and Implementation Partner of the Year in the Premier segment for the Americas region by ServiceNow.

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Press Release: CRI Advantage Achieves Recertification for ISO 27001:2022, ISO 9001:2015, and ISO 20000-1:2018

Boise, ID – November 21, 2023 – CRI Advantage, a leading provider of innovative information technology solutions, is proud to announce its successful recertification for ISO 27001:2022, ISO 9001:2015, and ISO 20000-1:2018 standards.

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RIvial Data Security

The Boise-based IT firm partners with cybersecurity software firm to provide robust software for businesses of all sizes across all industries. BOISE, ID – JULY

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