Transform and Streamline Your IT Department
ServiceNow’s IT Service Management (ITSM) solution provides digital workflows to manage and deliver IT services to your users all through a single cloud-based platform.
- Increase productivity by automating your service management process
- View recommended actions for incoming tickets or requests in real-time
- Utilize the power of AI to accelerate technology changes
- Drive self-service and automation through enterprise chatbot technology
- Provide users access to ITSM via mobile or web-portal interfaces
Consolidate IT Services
What is IT Service Management?
IT Service Management is designed to help businesses and government agencies maximize value from the use of Information Technology (IT). As the businesses in the global economy trend towards increased use of cloud and software platforms as core components of their infrastructure, efficiency and strategic management will be vital to success.
How CRI Can Help
This service-oriented approach provides an intuitive end-user experience to request, perform, automate and analyze all IT workloads. With ServiceNow IT Service Management, CRI can refine, structure, and automate the flow of work to streamline service delivery and dramatically increase productivity.
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