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IT Business Management

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IT Business Management (ITBM)

IT Business Management (ITBM) makes it easy to anticipate critical business requirements, allocate resources, and evaluate the value of your portfolio. It also enables you to prioritize new requests and deliver products efficiently. Assess related top-level investments, and adapt to make adjustments on an ongoing basis. Manage strategic and operational work in one place and reduce bottlenecks to get to market faster.

  • Get visibility into your project and application portfolios
  • Gain financial insight into the cost of service delivery
  • Better manage demand, resources, and budgets
ITBM aligns work with business goals to deliver products and services in a way that supports your strategic priorities.

Manage Outcomes to Create Value

Gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real-time to see exactly how funds are spent and the value of the work being delivered.

Adapt Planning for Uncertainty

Connect your investment plan to your work plan of action for greater agility. Gain visibility into project outcomes, assess related top-level investments and adapt to make adjustments on an ongoing basis.

Scale Work to Deliver Faster

Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. Increase agility by optimizing and reallocating resources as priorities shift.

ITBM
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ITBM Capabilities

Performance Analytics

Analyze trends with KPIs, metrics, and role-based dashboards for customer service.

Demand Management

Capture, assess, and manage demands from the business in one location.

Resource Management

See staff availability, allocation, and capacities for all work tracked in ServiceNow.

Innovation Management

Capture new ideas from across your organization in a single location.

Project and Portfolio Management

Manage your entire project lifecycle across technology and business portfolios.

Scenario Planning

Simulate and compare multiple investment scenarios to align your portfolio with your business strategy.

Roadmap Planning

Simulate and compare multiple investment scenarios to align your portfolio with your business strategy.

Scaled Agile Framework (SAFe)

Algin strategic investments and scale work for optimal value.

Agile Development

Manage scrum or waterfall development work throughout the lifecycle from a unified backlog of tasks.

Application Portfolio Management

Align your app portfolio to your preferred architecture and drive application rationalization.

IT Business Management

How CRI Can Help

Align work with business goals to deliver products and services in a way that supports your strategic priorities. IT Business Management (ITBM) helps IT demonstrate value to the organization and rationalize investments to focus more on innovation. ITBM also helps transform the delivery of new products and services through lean execution methodologies.