ServiceNow®
Boost Productivity With ServiceNow Solutions from CRI Advantage
Transform your business with premier ServiceNow consulting from CRI Advantage.
What Is ServiceNow?
ServiceNow is a powerful, cloud-based platform that streamlines and automates digital workflows across your organization, driving operational efficiency and enhancing productivity. As a trusted ServiceNow consulting partner, CRI Advantage helps you maximize your ServiceNow investment through tailored solutions that meet your business’s unique needs.
Choose ServiceNow With CRI Advantage
ServiceNow enables organizations to optimize operations, reduce costs, and unlock productivity. CRI Advantage, a Premier ServiceNow Partner, specializes in implementing, managing, and supporting ServiceNow solutions with a 90-day implementation guarantee. We provide end-to-end ServiceNow consulting to ensure your organization benefits from seamless workflows, faster service delivery, and improved scalability.
Here’s how ServiceNow can transform your business:
- Improve operational efficiencies with automated processes that reduce manual tasks and streamline workflows.
- Gain enterprise-wide visibility to make informed decisions with real-time data insights.
- Enhance security by managing and prioritizing incidents in a single, secure system.
- Increase adaptability with a flexible platform that grows with your business, easily integrating with existing tools.
ServiceNow Solutions Tailored for Your Organization
Let’s take a look at our different ServiceNow solutions and how they can revolutionize your business operations.
ServiceNow for IT Workflows
Modernize your IT operations and streamline workflows with ServiceNow’s IT Service Management (ITSM) and IT Operations Management (ITOM) tools:
- IT Service Management (ITSM): Empower your team to resolve issues quickly, improve user satisfaction, and increase productivity. With CRI Advantage’s ServiceNow consulting, we help customize ITSM to meet your organization’s specific demands.
- IT Operations Management (ITOM): Enhance cloud utilization and reduce infrastructure costs with automated approvals and requests. Our solutions simplify the management of IT resources, ensuring operational consistency and scalability.
ServiceNow for Security and Compliance
Stay protected with ServiceNow’s comprehensive security solutions, expertly implemented by CRI Advantage:
- Security Operations: Detect, prioritize, and respond to threats using intelligent workflows and automation, creating a structured response plan tailored to your organization.
- Governance, Risk, and Compliance (GRC): Connect security with IT to maintain an integrated risk management program that continuously monitors and prioritizes vulnerabilities, ensuring compliance with industry standards.
ServiceNow for Customer and Employee Workflows
Enhance satisfaction for both employees and customers through custom workflows that address critical business needs:
- Customer Service Management: Build loyalty with ServiceNow’s Customer Service Management, linking service departments with other business areas for seamless support. CRI Advantage configures these tools to meet your customer service needs, ensuring efficient issue resolution.
- HR Service Delivery: Provide employees a single, intuitive platform to manage their work requests without navigating backend complexities, improving employee engagement and productivity.
Modernize your legacy ITSM system with ServiceNow
The problem with old and inefficient IT service management processes is that your business just can’t scale, but the thought of trying new approaches without the necessary time and skills makes you feel apprehensive.
Unlock the Power of ServiceNow With CRI Advantage
Maximize your organization’s efficiency and security with ServiceNow solutions tailored to your needs. Connect with CRI Advantage to start your transformation journey today.
ServiceNow Implementation & Integration by CRI Advantage
From initial consultation to go-live support, CRI Advantage’s ServiceNow experts ensure a smooth implementation experience tailored to your needs. Whether you need an out-of-the-box setup or a custom solution, our team provides:
- Agile Implementation: With a proven methodology, CRI Advantage guarantees a 90-day go-live, accelerating your path to digital transformation.
- Seamless Integration: We connect ServiceNow with your existing systems through ServiceNow’s Integration Hub or custom API integrations, maintaining a single source of truth for organizational data.
- Post-Go-Live Support and Training: Our commitment doesn’t end at launch; CRI offers ongoing support and tailored end-user training to drive adoption and ROI.
ServiceNow Managed Services for Ongoing Success
Ensure continued ServiceNow optimization with CRI Advantage’s managed support services, which provide:
- Expert Guidance: Our team monitors performance, adjusts workflows as needed, and supports ongoing needs to maximize your return on investment.
- End-to-End Management: From troubleshooting to regular updates, our managed services keep your ServiceNow environment running smoothly, helping you achieve measurable outcomes.
Drive Real Results With ServiceNow Solutions From CRI Advantage
Organizations partnering with CRI Advantage for ServiceNow solutions often experience a rapid return on investment, with many clients achieving a 449% ROI within five years and break even in less than eight months. ServiceNow’s automation and visibility capabilities empower teams to focus on strategic initiatives, reducing repetitive tasks and enhancing operational output.
Frequently Asked Questions About ServiceNow Solutions
ServiceNow is a cloud-based platform designed to automate workflows, improve efficiency, and enhance productivity across an organization. By replacing manual processes with streamlined digital workflows, ServiceNow helps businesses manage IT services, customer interactions, employee requests, and security incidents more effectively. With CRI Advantage’s ServiceNow consulting, we ensure the platform is customized to fit your specific business needs, maximizing productivity and operational efficiency.
CRI Advantage promises a streamlined implementation process with a 90-day go-live guarantee, regardless of the size or complexity of the setup. Our agile approach ensures that your ServiceNow solution is quickly configured, integrated, and ready for use, giving your team the tools they need to operate effectively without unnecessary delays. We also provide post-go-live support to ensure a seamless transition and continued success.
Yes, ServiceNow is highly adaptable and can integrate with many third-party applications to maintain a single source of truth for organizational data. CRI Advantage utilizes ServiceNow’s Integration Hub or custom-designed API integrations to connect your ServiceNow environment with existing tools, ensuring consistent data flow and streamlined operations across your systems.
Take the First Step Towards Transformation
Ready to see how ServiceNow can transform your organization? Contact CRI Advantage today for a consultation and discover how ServiceNow solutions can optimize your workflows, safeguard your data, and drive your business forward.