BOISE, ID – August 30, 2016 – CRI Advantage Inc., one of the most successful IT solutions firms in the Pacific Northwest, has achieved International Organization for Standardization (ISO) 9001:2015 certification.
By meeting the extensive criteria for this standard, the company affirms its commitment and ability to drive continuous improvements to internal processes, evolve to more accurate evidence based decision-making, and implement more aggressive and well-defined risk management. CRI will continue to include and engage employees across the entire organization and consistently deliver innovative and high quality IT solutions that meet or exceed client expectations and dramatically improve customer satisfaction.
“Our goal has always been to provide our clients with innovative and high quality IT solutions and services to help improve productivity and reduce costs across their organization, preparing them to become more competitive in their respective marketplaces,” said Monte Brookshier, CEO of CRI Advantage. “By obtaining the ISO 9001:2015 certification, we are demonstrating our commitment to making our own organization more efficient, which in turn enables us to effectively meet our goal of delivering higher quality IT solutions that make a significant difference for our clients.”
The company is confident that compliance with ISO 9001:2015 has increased internal operational efficiencies and enabled an even higher level of customer satisfaction. In addition, the company is now eligible to compete for additional local, state and federal contracts that require ISO 9001 certification.
“We consider our ISO 9001:2015 certification to be unique among IT consulting firms with a Small and Medium Sized Business (SMB) designation, and therefore a key competitive advantage for commercial business in Idaho and the Pacific Northwest,” explained Mr. Brookshier. “In addition, our ISO 9001:2015 certification will allow us to be a very attractive partner on a much broader range of state and federal government opportunities.”
About CRI Advantage
CRI Advantage, founded in 1988, is an IT Services and Solutions small business serving federal, state, and local governments as well as the private sector, helping clients digitally transform their organizations. Headquartered in Boise, ID with lead offices in Reston, VA and Idaho Falls, ID, CRI has been appraised by the CMMI Institute at CMMI-SVC/3 (Capability Maturity Model Integration Level 3 for Services) and holds certifications for ISO 9001:2015, ISO 20000:2011, and ISO 27001:2013. CRI is a U.S. Department of Energy Small Business of the Year awardee. For more information, visit: www.criadvantage.com.
Director, Business Development