CRI Advantage (CRI) is a mature, process-oriented company dedicated to continually improving our services and solutions to ensure the highest quality and best value for our customers. The company invests in achieving and maintaining our International Standards Organization (ISO) 9001 Certification. CRI maintains its certification through annual external assessments against the ISO 9001 Standard.
The ISO 9001 is an international standard that describes the requirements of the Quality Management System (QMS). It is essential to assure our customers that CRI has strong processes in place that are aligned to established industry-recognized models. The ISO 9001:2015 standard includes management systems standards designed to help organizations meet the needs of their customers. Before the certification body may issue or renew a certification, the external auditor must be satisfied the company has implemented the requirements of the standard.
The ISO standard is based on seven quality management principles that include: Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-based Decision Making and Relationship Management. These principles represent a set of fundamental beliefs, norms, rules, and values accepted as true and may be used as a basis for quality management. Every organization is different in how the principles are applied based on the nature of the work and the specific organizations they support.
“Our goal is to provide our clients with innovative and high-quality IT services and solutions to improve productivity and reduce costs across their organization, resulting in an increased velocity in their respective marketplaces,” said Monte Brookshier, CEO of CRI Advantage. “Having this certification since 2015 demonstrates our long-term commitment to making our own organization more efficient, which in turn enables us to effectively meet our goal of delivering higher quality IT solutions that make a difference for our clients.”
About CRI Advantage
Founded in 1988, CRI Advantage is an IT Services and Solutions small business serving federal, state, and local government agencies as well as the private sector, helping clients digitally transform their organizations. Headquartered in Boise, ID, with lead offices in Reston, VA; Idaho Falls, ID; and Albuquerque, NM. CRI has been appraised by the CMMI Institute at CMMI-SVC/3 (Capability Maturity Model Integration Level 3 for Services) and holds certifications for ISO 9001:2015, ISO 20001:2011, and ISO 27001:2013. CRI is a U.S. Department of Energy Small Business of the Year awardee. For more information, visit: www.criadvantage.com.