HR Service Delivery

A Single Place to Manage Their Work Needs While Shielding Them from Backend Complexity

Give your employees the service experience they deserve.

Smiling Woman Using Laptop Computer At Desk

Bring structure to your current HR processes, no longer worry about:

Inability to access tools with a mobile device

Disorganized employee interactions

Manual and siloed processes

Lack of self-service

Coded environments

Lack of employee knowledge on who to contact for what

Transforming your HR Services

Make it easy for employees to get HR Services. With HR Service Delivery you can organize employee interactions by functional discipline, and replace manual and siloed processes with cross-functional digital workflows.

Getting started is easy…

Contact Us

Set a time for us to meet. Spaces are limited, but we can find one for you.

Review your needs

Meet for 60 minutes. Review your needs and showcase the possible.

Get a plan

Get a transformation plan built specifically for your business.

Implement and improve

Watch the continuous productivity improvements.

Transforming your customer service management

“CRI helped Community Food Basket – Idaho Falls automate our donation and food distribution efforts from a completely paper-tracked, manual client and donation intake process. The ServiceNow cloud solution has enabled CFBIF to move every data tracking task to one program that is accessible from anywhere. Having relied upon volunteers to enter donation and patron statistical information from paper forms for more than 40 years, this move to the CRI Advantage tailored platform has been a game-changer. Our staff and volunteers are now able to focus more fully on the needs of the individuals and families we serve with emergency food. Truly organization changing!”

– Ariel Jackson, Executive Director

Tailored Solutions

ServiceNow® Products

IT Workflows Customer Workflows App Engine

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IT Service Management

Increase your agents’ productivity, resolve issues quickly, and improve user satisfaction.

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IT Operations Management

Improve cloud utilization, drive down costs, automate requests, and aid in approvals and governance of the infrastructure supporting cloud environments.

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IT Asset Management

Easily know what assets your business owns, where they are located, who is using them, their cost, and what value they deliver.

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Strategic Portfolio Management

Align work with business goals to deliver products and services in a way that supports your strategic priorities.

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Security Operations

Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization.

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Governance, Risk, and Compliance

Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.

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Customer Service Management

Drive customer loyalty with connected digital workflows which join customer service with other departments using AI and workflow to assign, manage, and resolve complex issues end-to-end.

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