HR Service Delivery
HR Service Delivery provides your employees with
a single place to manage their work needs while shielding them from backend complexity.
Give your employees the service experience they deserve.
Bring structure to your current HR processes, no longer worry about:
- Inability to access tools with a mobile device
- Disorganized employee interactions
- Manual and siloed processes
- Lack of self-service
- Coded environments
- Lack of employee knowledge on who to contact for what
Transforming your HR Services
Make it easy for employees to get HR Services. With HR Service Delivery you can organize employee interactions by functional discipline, and replace manual and siloed processes with cross-functional digital workflows.
Some of our customers
Getting started is easy...
Contact Us
Set a time for us to meet. Spaces are limited, but we can find one for you.
Review your needs
Meet for 60 minutes. Review your needs and showcase the possible.
Get a plan
Get a transformation plan built specifically for your business.
Implement and improve
Watch the continuous productivity improvements.
What our clients are saying
"One-stop-shop operational platform"
CRI created a one-stop-shop operational platform for us.
"Truly Organization Changing"
"CRI helped Community Food Basket - Idaho Falls automate our donation and food distribution efforts from a completely paper-tracked, manual client and donation intake process. The ServiceNow cloud solution has enabled CFBIF to move every data tracking task to one program that is accessible from anywhere. Having relied upon volunteers to enter donation and patron statistical information from paper forms for more than 40 years, this move to the CRI Advantage tailored platform has been a game-changer. Our staff and volunteers are now able to focus more fully on the needs of the individuals and families we serve with emergency food. Truly organization changing!"
Modernize your legacy ITSM system with ServiceNow? Download our free guide
The problem with old and inefficient IT service management processes is that your business just can’t scale, but the thought of trying new approaches without the necessary time and skills makes you feel apprehensive.
ServiceNow® Products
IT Workflows
Increase your agents’ productivity, resolve issues quickly, and improve user satisfaction.
Improve cloud utilization, drive down costs, automate requests, and aid in approvals and governance of the infrastructure supporting cloud environments.
Easily know what assets your business owns, where they are located, who is using them, their cost, and what value they deliver.
Align work with business goals to deliver products and services in a way that supports your strategic priorities.
Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization.
Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.
Customer Workflows
Drive customer loyalty with connected digital workflows which join customer service with other departments using AI and workflow to assign, manage, and resolve complex issues end-to-end.
Match tasks to agents based on skills, geographic territory assignments, and available inventory.
Connect your entire technology operation, from network to customer, with one platform to deliver proactive care and maximize the availability and quality of service.
Creator Workflows
Employee Workflows
Provide your employees with a single place to manage their work needs while shielding them from back-end complexity.
Recent Articles
When every minute counts, businesses need to find smarter, faster ways to get things done—that’s where ServiceNow comes in. This powerful cloud-based platform seamlessly connects
CRI Advantage (CRI), a leading small business technology solutions provider, is excited to announce its latest contract award with Argonne National Laboratory (ANL).
CRI Advantage (CRI), a trusted ServiceNow Partner is thrilled to announce its recognition as the Consulting and Implementation Partner of the Year in the Premier segment for the Americas region by ServiceNow.